Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Our goal is to protect personal information provided to us as if it were our own. Our Privacy Policy demonstrates our commitment to preserving your privacy as it relates to the collection, use and disclosure of information. We are committed to ensuring your information is accurate, confidential and secure. This Policy sets out our privacy practices with respect to the collection, use and disclosure of personal information.
Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.
What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website.
(We continually strive to improve our website offerings based on the information and feedback we receive from you) - To improve customer service.
(Your information helps us to more effectively respond to your customer service requests and support needs) - To process transactions:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails:
The email address you provide for order processing, will only be used to send you information, updates pertaining to your order or periodic promotion. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, and promotions.
Note: If at any time you would like to unsubscribe from receiving future emails, If at any time you wish to unsubscribe from our mailing list, please let us know by sending an email to [email protected] with UNSUBSCRIBE in the subject.
Also we use your personal information for a variety of purposes including delivering requested products and services; providing warranties for products and services; contacting you about appointments; following up with you to determine satisfaction with products and services; notifying you about upcoming events of interest; granting credit; customizing, measuring and improving our products and services; and telling you about our products and services, and promotional offers.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Other exceptions to this policy are:
(a) disclosure is required by law or
(d) disclosure is required for the safety of others.
We may also use this information to protect our customers, employees or property – for instance, to investigate fraud, harassment or other types of unlawful service activities involving the Company or other companies that we do business with. Please be aware that when you provide personally identifiable information to us in connection with a transaction or event that we sponsor with a third party, you may also be providing that information to the third party. We are not responsible for the privacy policies of the third party. We may share non-personally identifiable information with business partners and other third parties to evaluate or enhance the Site. Such information may include, for example, the number of visitors to the Site and the specific pages visited. Non-personally identifiable information may also be disclosed if it is required by law or for the safety of others.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Ontario Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the Ontario Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 14 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
